Privacy policy

Effective Date: May 22, 2026

Treatonic is a brand operated by Via Laa Inc (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from https://treatonic.com.

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Via Laa Inc and Treatonic do not share customer SMS opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing or promotional purposes. All text messaging opt-in data and consent records are kept strictly confidential.

1. Information We Collect

We may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Order history and purchase details
  • Customer support inquiries
  • SMS and email consent records

Non-Personal Information

  • IP address
  • Browser and device information
  • Website usage analytics
  • Cookies and tracking technologies

Customer Communication Information

  • Product inquiries
  • Shipping and order support requests
  • Customer feedback and communication history

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order and shipping updates
  • Respond to product inquiries
  • Improve our website and customer experience
  • Send promotional communications when consent is provided
  • Maintain communication preferences and consent records
  • Prevent fraud and improve website security

3. SMS Messaging & Compliance

By opting into our SMS messaging program, you agree to receive text messages from Treatonic related to customer support, order updates, shipping notifications, product inquiries, cart reminders, product recommendations, promotions, discounts, and new product announcements, depending on the consent you provide.

Opt-In & Consent

  • SMS messages are only sent after explicit consent is provided
  • We maintain timestamped records of SMS opt-in actions
  • Marketing SMS consent is collected separately from customer support SMS consent
  • We comply with the Telephone Consumer Protection Act (TCPA) and applicable regulations

Opt-Out Instructions

  • Reply STOP at any time to unsubscribe from SMS messages
  • After opting out, you may receive a final confirmation message
  • No further SMS messages will be sent unless you opt in again

Message Frequency

Message frequency varies based on your interactions and preferences.

Message & Data Rates

Message and data rates may apply.

Help & Support

  • Reply HELP for assistance
  • You may also contact us at service@treatonic.com

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may only be shared with service providers as necessary to deliver SMS messages or provide customer support services. SMS opt-in data and consent records will not be shared with third parties for marketing purposes.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share limited information with trusted service providers including:

  • Payment processors
  • Shipping and fulfillment providers
  • Website hosting and analytics providers
  • Email and SMS communication platforms
  • Customer support and CRM systems

These providers may only use information as necessary to perform services on our behalf.

We may also disclose information:

  • If required by law
  • To protect our rights or prevent fraud
  • In connection with a merger, acquisition, or business transfer

All categories above exclude SMS opt-in data and consent records for marketing purposes.

5. Data Security

We use commercially reasonable security measures to protect your information, including secure systems, access controls, and encryption where appropriate.

However, no online transmission or storage system can be guaranteed to be 100% secure.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic and usage
  • Improve website functionality
  • Remember customer preferences
  • Measure marketing and website performance

You can control cookies through your browser settings.

7. Your Rights & Choices

You may:

  • Access or update your information
  • Request deletion of your personal information
  • Opt out of marketing emails
  • Opt out of SMS messages by replying STOP
  • Withdraw consent for future communications

To make a request, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with the revised effective date.

10. Contact Us

Treatonic
Operated by Via Laa Inc

Mailing Address (Legal):
1225 S Vine St
Wichita, KS 67213

Please note: This address is for legal and mailing purposes only and is not a return processing facility. For return instructions, please contact Customer Support.

Website: https://treatonic.com
Email: service@treatonic.com

If you have questions regarding this Privacy Policy or your personal information, please contact us using the information above.

By using our website and services, you agree to this Privacy Policy.