Shipping policy
We currently ship within the United States only.
Standard Shipping (Free)
All orders qualify for free standard shipping.
Estimated delivery time: 5–8 business days after your order has been processed and shipped.
Expedited Shipping
For customers who need their order sooner, expedited shipping is available at checkout.
Estimated delivery time: 2–3 business days after your order has been processed and shipped.
Shipping fees for expedited delivery are calculated at checkout.
Order Processing
Orders are typically processed and shipped within 1 business day.
Orders placed on weekends or holidays will be processed on the next business day.
Pre-order items will ship once they become available. Any estimated shipping dates for pre-order items will be displayed on the product page.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
You can use the tracking information provided to monitor your shipment’s progress through the carrier’s website.
Shipping Restrictions
At this time, we only ship within the United States.
Certain products may be subject to shipping restrictions due to carrier regulations. Any applicable restrictions will be noted on the product page.
Lost or Damaged Packages
If your order is lost, delayed, or arrives damaged, please contact our customer support team as soon as possible.
We will work with the shipping carrier to investigate the issue and help resolve it promptly.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: service@treatonic.com
Our customer support team is happy to assist you.